Apply now for the Contact Center Representative (Chat Support) position at Cummins. Hybrid work model, with competitive salary and no prior experience required. Apply by 26-12-2024.
Cummins Hiring for Multiple Contact Center Representative Positions (Work From Home/Office – Hybrid)
Cummins is Hiring (Work From Home/Office – Hybrid – Private Job Update) for Multiple Contact Center Representative (Chat Support) Positions. Eligible and interested candidates can apply by 26-12-2024. Detailed information about the vacancies, salary, application fees, selection process, educational qualifications, age limits, results, and other relevant details is provided below.
Cummins Hiring: Detailed Information
Name of Vacancies and Number of Posts
The available position is listed below:
- Contact Center Representative (Chat Support)
Job Location for Cummins Recruitment 2024
For the Contact Center Representative (Chat Support) role, candidates will work in a hybrid work model, combining work from home and office. The office location for this position is Pune.
Number of Vacancies
There are multiple vacancies available for the position.
From below link, you can join our Telegram Channel
Salary/Pay and Grade Pay
For the Contact Center Representative role, the approximate salary is ₹33,300 per month.
(Note: The salary information is based on publicly available data from sources like Glassdoor and AmbitionBox and may vary. These figures are indicative and subject to change. Applicants are advised to verify the details in the official notification.)
Responsibilities of a Contact Center Representative
- Embracing new challenges and opportunities with urgency, energy, and enthusiasm.
- Building partnerships and collaborating with others to achieve shared objectives.
- Developing and delivering effective communication tailored to the unique needs of diverse audiences.
- Establishing strong customer relationships and providing customer-centric solutions.
- Managing conflict situations calmly and efficiently, with minimal escalation.
- Actively learning through experimentation, drawing insights from both successes and failures.
- Creating and verifying customer, equipment, and technical information.
- Appreciating and leveraging diverse perspectives and cultures to enhance organizational value.
Age Limit
- Minimum Age: 18 years.
- Upper Age Limit: Not specified for this recruitment.
Educational Qualifications
Contact Center Representatives (Chat Support):
- A graduate degree in any discipline is required.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Knowledge/Skills and Additional Information Required
- Proficiency in Microsoft Office and other computer or internet-based tools.
- Understanding of logistical concepts.
- Demonstrated ability to handle customer contacts, queries, and issue resolution effectively.
- Knowledge of social media recruiting and awareness of current market trends.
- Capability to manage customer interactions in a fast-paced environment.
- Flexibility to adapt to constantly changing workloads.
- Basic understanding and willingness to enhance knowledge of engine familiarization.
- Shift Timings: 05:30 PM – 02:30 AM.
Selection Method
The selection process for Cummins recruitment includes the following stages:
- Shortlisting: Based on qualifications and skills.
- Assessment Test: To evaluate technical and role-specific abilities.
- Interview: Conducted virtually or in person.
Shortlisted candidates will be notified through their registered mobile number or email ID.
Work Experience
No prior work experience is required for this position. Freshers and candidates with no previous experience are eligible to apply.
Last Date for Submitting Application Form
All candidates must submit their applications on or before 26-12-2024. Applications submitted after this date will not be accepted.
Application Fee
There is no application fee for any candidate. Genuine recruiters will never ask for money to schedule interviews or offer jobs. Be cautious of potential job scams if you receive such requests via calls or emails.
Important Note
- Applications received after the due date will not be considered under any circumstances.
- Incomplete or late applications will be rejected without any further communication.
- Ensure your application is complete and submitted on time to avoid rejection.
Best of Luck
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