Start Your Career in Food Tech with Zomato – Customer Support Jobs Open Now
If you’re someone who enjoys helping people and solving problems, here’s a great opportunity for you! Zomato, one of India’s top food delivery and restaurant platforms, is hiring Customer Delight Associates (Chat Support) for its teams in Gurugram and Hyderabad. This is your chance to join a fast-growing company where customer satisfaction is key and every interaction matters.
Why Join Zomato’s Customer Delight Team?
Zomato has transformed the way India eats. As a Customer Delight Associate, you will represent the company’s values by offering quick, thoughtful, and efficient support to customers through chats, calls, and emails. This isn’t just a job – it’s a chance to grow your career in the thriving food tech industry while helping people every day.
Job Overview: Customer Delight Associate (Chat Support)
- Position: Customer Delight Associate (Chat Support)
- Job Type: Full-time
- Locations: Gurugram and Hyderabad
- Application Deadline: September 5, 2025
- Number of Vacancies: Multiple
Follow us on Instagram for Private and Govt Job Updates –
You can also join our Whatsapp or Telegram Channel for latest government and private job updates.
Click Here to Join our WhatsApp Channel
From below link, you can join our Telegram Channel
Click Here to Join our Telegram Channel
What You’ll Be Doing
- Engage with customers through chat, email, and phone calls to resolve queries effectively.
- Turn customer complaints into positive experiences with quick, thoughtful solutions.
- Communicate clearly and empathetically with users to ensure satisfaction.
- Collaborate with internal teams by identifying recurring issues and suggesting long-term fixes.
- Occasionally visit restaurants to assist with on-ground customer concerns.
Who Can Apply?
Eligibility Criteria
- Minimum age: 18 years
- Educational Qualification: Must be 12th pass or a graduate in any discipline
If you haven’t completed graduation, explore job opportunities based on 10th or 12th qualification
Skills & Qualities Needed
- Fluent in English and at least one regional language
- Proficient typing speed and accuracy
- Excellent written and verbal communication skills
- Strong problem-solving ability and attention to detail
- Ability to work under pressure in a fast-paced environment
- Willingness to step out for restaurant visits if needed
How to Apply
Interested candidates can apply directly through Zomato’s official careers portal. Make sure to complete your application before the final deadline on September 5, 2025.
👉 Click Here to Apply Online for Gurugram Location (Chat Support)
Click Here to Apply Online for Hyderabad Location (Chat Support)
Important Note
No application fee is required for this job. Be alert and avoid any individuals or websites that ask for money to process your application. Zomato never charges candidates during the hiring process.
Conclusion
If you’re looking to build a career with a tech-driven company that values customer happiness and innovation, don’t miss this opportunity. Join Zomato as a Customer Delight Associate and play a key role in enhancing customer experience across India.
Never Miss Any Updates
To be informed about all the new MNC, private, and government employment opportunities and work-from-home jobs for housewives and IT jobs in 2025, follow us on these social media channels. Stay up-to-date at all times. To join the channel, click any of the social media links below.
Click here to go to the Home Page
A Customer Delight Associate handles customer queries via chat, email, and calls. Their main responsibility is to resolve issues efficiently, ensure customer satisfaction, and maintain Zomato’s high service standards.
Candidates must have passed at least 12th standard (Higher Secondary) or be a graduate in any discipline to be eligible.
No, the current openings are for work from office positions based in Gurugram and Hyderabad.
