Tech Mahindra is looking for skilled individuals to join as Customer Support Executives and Chat Process agents. Apply online before March 5th, 2025.
Tech Mahindra Recruitment 2025 – Customer Support Executive & Chat Process (Work From Home/Office)
Tech Mahindra is hiring for various customer support executive and chat process positions for 2025. Interested and eligible candidates can apply before 5th March 2025. The following details outline the vacancies, salary, selection process, and other essential information.
Vacancy Details
- Customer Support Executive
- Chat Process
Job Location
- Customer Support Executive: Work-from-home and office options available. Office locations are in Hyderabad, Mumbai, Noida, and Pune.
- Chat Process: On-site role, located in Pune.
Job Responsibilities
Customer Support Executive:
- Handle inbound and outbound calls.
- Communicate with customers through phone, email, and chat.
- Provide detailed product information and answer customer queries.
- Build and maintain customer relationships.
- Resolve customer issues in an efficient and friendly manner.
Chat Process:
- Assist customers by resolving queries via chat.
- Maintain a positive and empathetic attitude while addressing customer concerns.
- Escalate issues when necessary.
- Stay updated on product knowledge and company policies.
Salary
The salary for both the customer support executive and chat process positions is approximately Rs 24,160 per month. Salaries may vary based on factors such as location and company policies.
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Eligibility Criteria
- Age Limit: Minimum 18 years; no upper age limit specified.
- Educational Qualification: Candidates must have at least a 12th pass or a graduate degree in any discipline.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Skills Required
- Strong communication skills (both verbal and written).
- Good problem-solving abilities.
- Ability to work under pressure and in a 24/7 environment.
- Team-oriented, with strong interpersonal skills.
- Basic knowledge of tools like Google Sheets and Data Studio is a plus.
Selection Process
Candidates will be selected based on shortlisting and interviews, which could be virtual, telephonic, or in person. Notifications for further steps will be sent via email or phone.
Experience
No prior work experience is required. Both freshers and experienced candidates are eligible to apply.
For further details, candidates are advised to refer to the official recruitment notification.
How to Apply:
Interested and eligible candidates must apply online through the official website or the provided links below:
Candidates are required to complete the online registration process. Only online applications will be accepted; offline submissions will be rejected.
Last Date for Application Submission:
Candidates must submit their applications on or before 5th March 2025. After this date, no applications will be considered.
Application Fee:
There is no application fee for any candidate. Be cautious of job scams—genuine recruiters do not charge money for interviews or job offers.
Important Note:
Applications received after the deadline will not be considered. Incomplete or late applications, including those without required documents, will be automatically rejected. Therefore, ensure your application is submitted before the last date.
Best of Luck
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