Rackspace Technology is hiring for Customer Success Associates and Help Desk Support Technicians. Work from home & office (hybrid). Apply before April 23, 2025.
Rackspace Technology Hiring: Customer Success Associate & Help Desk Support Technician (Work From Home & Office) | Apply Now
Rackspace Technology Recruitment 2025 – Exciting job opportunities for Customer Success Associates and Help Desk Support Technicians in a hybrid (Work From Home/Office) model. Interested candidates must apply before April 23, 2025. Below are the details regarding vacancies, salary, qualifications, selection process, and how to apply.
Job Details & Available Positions
Rackspace Technology is hiring for the following positions:
- Customer Success Associate
- Help Desk Support Technician
Job Location
- Work From Home & Office (Hybrid)
- Office Location: Gurgaon
Number of Vacancies
- Multiple vacancies available.
Responsibilities
- Manage customer service tickets and ensure timely responses.
- Provide assistance in resolving queries and updating customer data.
- Handle SSL Certificates, penetration testing requests, and data entry tasks.
- Maintain excellent customer service through calls, emails, and ticketing systems.
- Collaborate with internal teams for issue resolution.
Salary Details
- Approximate Salary: ₹41,600 per month (Based on estimates and subject to variation).
Eligibility Criteria
Educational Qualifications:
- Customer Success Associate: 12th pass with at least 3 years of experience.
- Help Desk Support Technician: Any graduate degree (Freshers eligible).
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Required Skills:
- Strong verbal and written communication skills.
- Basic knowledge of Azure and customer support operations.
- Problem-solving and data analysis abilities.
- Customer-centric approach with query resolution skills.
Selection Process
- Shortlisting/ Assessment Test
- Telephonic/ Field Interview (Shortlisted candidates will be contacted via email or phone).
Work Experience
- Freshers can apply for the Help Desk Support Technician role.
- Customer Success Associate requires at least 3 years of experience.
How to Apply?
Interested and eligible candidates must apply online through the official links below:
Click Here to Apply Online for Help Desk Support Technician
Click Here to Apply Online for Customer Success Associate
Important Dates
- Application Deadline: April 23, 2025 (No applications will be accepted after this date).
Application Fee
- No application fee (Beware of job scams, Rackspace Technology does not charge any fees for recruitment).
📌 Note: Incomplete or late applications will be rejected without notice. Ensure all required details are submitted before the deadline.
Apply now and take the next step in your career with Rackspace Technology! 🚀
Best of Luck
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