MoneyGram is now hiring for Service Desk Technical Support (Chat Process) roles – Work From Home opportunity. Apply by 18 May 2025.
💼 MoneyGram Recruitment 2025: Work From Home Service Desk Technical Representative Jobs
MoneyGram is hiring! Applications are now open for the position of Service Desk Technical Representative (Chat Process). This is a Work From Home job opportunity in the private sector. All eligible and interested candidates can apply online on or before 18 May 2025. Read below for complete details including eligibility, salary, selection process, and how to apply.
📋 Job Details
🏢 Organization
MoneyGram International
📌 Job Role
Service Desk Technical Representative (Chat Process)
🏠 Job Location
Remote / Work From Home
📅 Last Date to Apply
18 May 2025
📃 Type of Job
Private Sector, Full-Time, Remote
📈 Number of Vacancies
Multiple Vacancies Available
💰 Salary Details
Selected candidates will receive a monthly salary of approximately ₹41,600.
Note: Salary is an estimate and may vary depending on experience and company policy.
🎓 Educational Qualification
Candidates must have:
- A graduate degree in any discipline
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
👨💻 Required Skills and Knowledge
- Basic understanding of Active Directory, Office 365, VPNs, and Remote Desktop Tools
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Customer service orientation and de-escalation techniques
- Intermediate computer proficiency
- Strong time management, attention to detail, and team collaboration
🧾 Work Experience
- A minimum of 2 years of relevant experience in IT support or a similar role is required.
🎯 Job Responsibilities
- Provide technical support via phone, email, and chat
- Troubleshoot software, hardware, and network issues
- Document issues and resolutions in the ticketing system
- Assist with user account setup, software installation, and hardware configuration
- Follow internal procedures and provide timely updates to customers
- Continuously improve service desk processes
🧪 Selection Process
The selection will be based on:
- Shortlisting of Applications
- Online Assessment
- Virtual Interview
Shortlisted candidates will be contacted via registered email or phone number.
📎 Application Fee
No application fee is required for this recruitment.
Note: Be cautious of job scams. MoneyGram does not charge for interviews or job offers.
📌 How to Apply
All eligible candidates can apply online through the official link given below:
👉 Click Here to Apply Online for Service Desk Technical Representative (Chat Process)
Make sure to apply before 18 May 2025. Applications submitted after the deadline will not be accepted.
⚠️ Important Instructions
- Applications submitted after the deadline will not be entertained
- Only online applications are accepted
- Ensure all details are correct and complete before submission
- Incomplete or incorrect applications may lead to disqualification
Best of Luck
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