Genpact Hiring Chat Process Associates (Work From Home) | Apply Now

Genpact Recruitment 2025: Hiring for Chat Process Associate (Work From Home)

Position Details:
Genpact is inviting applications for the position of Chat Process Associate under its work-from-home recruitment drive. Eligible and interested candidates can apply on or before 15-01-2025. Below are the detailed job-related specifics, including eligibility, responsibilities, and more.

Job Information:

Job Title: Chat Process Associate
Work Location: Work from Home
Vacancies: Multiple openings

Responsibilities:

• Provide technical support for customer issues related to Intel onboard fleet services, including queries and payment-related matters.
• Troubleshoot and resolve customer issues via calls, chat, and email.
• Conduct pre-sales reporting and address questions from potential customers.
• Perform remote access sessions when required.
• Handle follow-ups through email and phone.
• Manage 25-30 customer interactions daily.
• Identify and lead process improvement initiatives.

Salary:

The approximate salary for the Chat Process Associate role is ₹29,160 per month.

Eligibility Criteria:

1. Educational Qualification:
   • A graduate degree in any discipline is required.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

1. Age Limit:
   • Minimum age: 18 years. No upper age limit specified.
2. Skills Required:
   • Effective communication skills (written and verbal).
   • Strong troubleshooting and analytical skills.
   • Ability to work independently and manage multiple tasks.
   • Flexible attitude and willingness to work in a dynamic schedule.
   • Proficiency in written English with a neutral accent.
   • Customer-centric approach and strong interpersonal skills.

Selection Process:

The selection will involve the following stages:

1. Shortlisting based on qualifications and age.
2. Online assessment or aptitude test.
3. Virtual or telephonic interview.

Shortlisted candidates will be notified via their registered email or contact number.

Work Experience:

No prior work experience is required. Freshers are welcome to apply.

Note: This job opportunity offers a flexible schedule, making it suitable for candidates looking for remote work options.

How to Apply for Genpact Recruitment 2025:

1. Application Process:
   All eligible and interested candidates are required to apply online through the official website or the link provided below:

   Click Here to Apply Online

   Candidates must register themselves online. Applications submitted via offline modes will not be considered and will be rejected.

2. Application Deadline:
   The last date to apply is 15-01-2025. Applications submitted after this date will not be accepted.
3. Application Fee:
   There is no application fee for this recruitment.
   Important: Genuine employers never ask for money to schedule interviews or offer jobs. If you receive such calls or emails requesting payment, it could be a scam.
4. Important Instructions:
   • Applications submitted after the deadline will not be entertained under any circumstances.
   • Incomplete or late applications without necessary enclosures will be summarily rejected.
   • Ensure all details are accurate and complete before submitting the form.

Candidates are advised to apply well in advance to avoid last-minute issues.

Best of Luck

Never Miss Any Updates

To be informed about all the new MNC, private, and government employment opportunities as well as work-from-home and IT jobs in 2024, follow us on all of these social media channels. Stay up to date at all times. To join the channel, click on any of the social media links below.

                

It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.