Launch Your Career with Full Creative: An Exciting Opportunity in Customer Engagement
Are you a master of clear communication with a passion for helping people? Do you thrive in a dynamic environment that blends the flexibility of working from home with the collaboration of an office setting? Full Creative, a forward-thinking company known for its innovative approach to client solutions and customer engagement, is actively seeking enthusiastic individuals to join their team as Chat Support Specialists. This is a prime opportunity for aspiring professionals to kickstart their careers in a crucial customer-facing role within a vibrant, hybrid work model.
At WorkFromHomeAndHouse.in, we are committed to bringing you the most relevant and promising work-from-home jobs, hybrid opportunities, and private job updates. We are excited to present this detailed guide on Full Creative’s latest recruitment drive for 2025, inviting all eligible and interested candidates to apply for this pivotal role. This isn’t just about finding a job; it’s about building a career where your communication skills directly contribute to customer satisfaction and business success.
Mark your calendars! The deadline for applications is August 18, 2025. Don’t miss this chance to become a vital part of Full Creative’s growing team.
Unveiling Full Creative: Innovating Customer Solutions
Full Creative is a company that specializes in providing robust and scalable solutions for businesses worldwide, often at the intersection of technology and human connection. While specific details about their core services often include areas like virtual receptionist services, digital communication platforms, and comprehensive customer support, their overarching mission revolves around empowering businesses to manage their customer interactions seamlessly and effectively. They pride themselves on fostering a work environment that encourages growth, embraces new ideas, and values strong teamwork. Their decision to embrace a hybrid work model reflects their commitment to both employee well-being and operational excellence, ensuring both flexibility and a strong team culture.
Your Role in Connecting: The Hybrid Chat Support Opportunity
Full Creative is looking to fill various vacancies for the Chat Support Specialist role. This position operates on a hybrid work model, meaning you will enjoy the convenience of working from home for most of the week, while also contributing from their Chennai office twice a week. This blend offers the best of both worlds: the autonomy of remote work combined with the benefits of in-person collaboration and team building.
Job Location: This is a Hybrid Work position. Candidates will be working from home for most days, with mandatory visits to the office located in Chennai twice a week. This setup requires candidates to be based in or relocate to Chennai or its surrounding areas to facilitate seamless office visits.
Number of Vacancies: Full Creative has a significant number of vacancies for this Chat Support role, indicating a growing demand for their services and a substantial opportunity for many individuals to join their expanding team.
The Hybrid Advantage: Balancing Flexibility and Collaboration
The hybrid work model adopted by Full Creative for this Chat Support role offers unique benefits. It provides the comfort and reduced commute of work from home, allowing for better work-life balance. Simultaneously, the requirement to visit the Chennai office twice a week ensures you stay connected with your team, participate in in-person training, and immerse yourself in the company’s culture. This structured approach fosters a sense of community and provides direct access to resources and mentorship, which is particularly valuable for freshers.
Your Day-to-Day Impact: Responsibilities of a Chat Support Specialist
As a Chat Support Specialist at Full Creative, you will be the frontline voice (or rather, text) of the company, directly interacting with customers and ensuring their satisfaction. Your responsibilities will demand a blend of quick thinking, excellent communication, and a strong customer-first mindset:
- Primary Query Handling via Webchat: Your core responsibility will be to manage and resolve customer queries predominantly through webchat. This requires clear, concise, and empathetic written communication to address a wide range of customer needs efficiently.
- Customer Education: You will actively educate both current and potential customers about Full Creative’s products and services. This involves understanding their needs and explaining solutions in an easy-to-understand manner.
- Handling Escalations and Calls: While chat is primary, you will also be prepared to handle customer escalations or engage in direct calls when the situation warrants a more immediate or in-depth verbal interaction. This requires strong conflict resolution skills and the ability to switch communication channels smoothly.
- Achieving Key Performance Indicators (KPIs): You will be expected to meet specific Key Performance Indicators (KPIs) and objectives set by your team. These typically include metrics like response time, resolution rate, customer satisfaction (CSAT) scores, and adherence to service level agreements, ensuring high-quality and efficient service delivery.
- Building Connection and Rapport: A crucial aspect of this role is the ability to build genuine connection and rapport with customers through chat conversations, personalizing the interaction to make customers feel valued and understood.
- Responsible Team Member: You are expected to be a responsible and active team member in all aspects of your work, contributing positively to the team environment, adhering to company policies, and supporting colleagues.
Compensation & Career Trajectory: Investing in Your Future
For the Chat Support Specialist role, Full Creative offers a competitive approximate payable salary of Rs 25,160 per month. This reflects the company’s commitment to providing fair compensation for crucial customer-facing roles.
Important Note on Salary: While the mentioned salary provides a good estimate, please be aware that figures are often based on aggregated industry data (from sources like Glassdoor, Ambition Box, etc.) and can be subject to market fluctuations and specific company policies. The figures provided here are not fixed and may vary. Job seekers are strongly advised to consider this variability and confirm all salary details directly with Full Creative during the interview and official offer stages. Further comprehensive information about salary specifics is usually detailed in the official recruitment notification.
Beyond the immediate compensation, Full Creative is committed to employee growth. Starting in Chat Support can open doors to various career pathways within the organization, including roles in quality assurance, training, team leadership, or even transitioning into other departments like operations or specialized support, based on your performance and interest.
Who We’re Looking For: Eligibility & Ideal Candidate Profile
Full Creative is seeking individuals with a passion for customer service and the ability to thrive in a fast-paced environment.
Age Requirements
- Candidates must be at least 18 years old.
- There is no upper age limit mentioned for this recruitment, making it an inclusive opportunity for individuals at various career stages.
Educational Qualifications
- Chat Support Specialist: Candidates must be 12th pass or hold a graduate degree in any discipline. This inclusive requirement means both recent high school graduates and university graduates from any field are encouraged to apply, provided they meet the other skill criteria. For more detailed educational qualification specifics, candidates should always refer to the official recruitment notification from Full Creative.
If you haven’t completed graduation, explore job opportunities based on 10th or 12th qualification
Work Experience
- No prior essential work experience is required for this post. This is an excellent opportunity for fresher candidates and individuals with no prior professional experience to launch their career in customer support with a reputable organization. Full Creative is prepared to train motivated individuals.
Essential Skills & Qualities for Success
To excel as a Chat Support Specialist at Full Creative, a specific set of skills and a particular mindset are crucial.
- Exceptional Oral and Written Communication Skills: This is paramount. You must be able to articulate clearly and concisely both verbally (for escalations) and, more importantly, in writing (for chat). Grammatical accuracy, spelling, and tone are vital.
- Passion Towards Amazing Customer Experience: A genuine desire to help customers and ensure their satisfaction is non-negotiable. You must be empathetic, patient, and proactive in solving problems.
- Willingness to Visit Office Twice a Week: As this is a hybrid role, consistent attendance at the Chennai office for two days a week is a mandatory requirement. Candidates must be able to commute or reside near Chennai.
- Excellent Typing Skills (Speed and Accuracy): Given that the role is primarily chat-based, high typing speed and accuracy are critical for efficient query resolution and managing multiple conversations simultaneously.
- Ability to Multitask and Manage Multiple Conversations Simultaneously: You will likely handle more than one chat at a time, requiring strong organizational skills and the ability to context-switch efficiently without compromising service quality.
- Willingness to Work in Rotational Night Shifts: This is a crucial operational requirement. Candidates must be prepared and willing to work in rotational night shifts to support a global customer base.
- Good Analytical and Interpretation Skills: The ability to quickly understand customer issues, interpret their needs, and analyze information to provide accurate solutions.
- Attention to Detail: Meticulousness is vital in chat support for ensuring accurate information, correct grammar, and precise problem resolution.
The Full Creative Hiring Journey: Your Path to Joining
Full Creative employs a streamlined and fair selection process designed to identify candidates who are a great fit for their team and the demands of the Chat Support role.
Initial Shortlisting
Your application will first undergo a careful shortlisting process based on your educational qualifications, age, and alignment with the basic requirements and skills outlined for the role.
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Assessment Test
Candidates who are shortlisted may be invited to complete an online assessment test. This test is designed to evaluate various skills relevant to chat support, such as communication abilities (written English), typing speed and accuracy, basic aptitude, and problem-solving skills.
Interview Rounds
Successful candidates from the assessment stage will proceed to interview rounds. These interviews may be conducted telephonically or virtually initially. Given the hybrid nature of the role, a final “field” or in-person interview at the Chennai office might also be part of the selection process. These interviews will assess your communication skills, customer service aptitude, technical familiarity, and overall fit for the role and Full Creative’s culture.
If your application progresses through any stage of the recruitment process, you will be promptly notified via your registered mobile number or email ID. It is crucial to ensure that the contact details you provide in your application are accurate and up-to-date.
Why a Chat Support Career with Full Creative?
Choosing a Chat Support role at Full Creative offers distinct advantages, particularly for those seeking a dynamic and flexible career start.
- Hybrid Work Model: Enjoy the best of both worlds – the comfort and flexibility of work from home combined with the structure and social interaction of office visits in Chennai.
- Skill Development: This role is a fantastic foundation for developing highly sought-after skills in customer service, digital communication, problem-solving, and time management.
- Entry-Level Opportunity: With no prior experience required, it’s an ideal entry point for freshers and individuals looking to pivot into the customer support industry.
- Direct Impact: Your work directly contributes to customer satisfaction, providing a sense of accomplishment and immediate feedback.
- Dynamic Environment: Work in a fast-paced setting where every interaction is unique, keeping the job engaging and challenging.
- Team Collaboration: Despite the remote component, regular office visits foster strong team bonds and provide direct access to mentorship and peer support.
Important Application Details & Essential Scam Warning
To ensure your application process is smooth, secure, and successful, please read the following crucial information carefully:
How to Apply
All eligible and interested candidates must apply online only through the official Full Creative career portal or the direct application link provided below. Applications submitted via any offline methods (such as postal mail or in-person submissions) will be summarily rejected without any exceptions or further consideration. Candidates are also required to complete an online registration as part of the application process.
Application Deadline
The absolute final date for submitting your application form is August 18, 2025. It is critically important to submit your application well in advance of this deadline. Any applications received after this specified date will, regrettably, not be entertained under any circumstances.
Application Fee
There is no application fee for any candidate applying for this recruitment drive at Full Creative.
Crucial Scam Alert**
Please be extremely cautious and vigilant about potential job scams. It is a fundamental principle that genuine recruiters and reputable companies like Full Creative will NEVER ask you for money at any stage of the recruitment process—whether it’s to schedule an interview, to secure a job offer, or for any form of “processing fee,” “security deposit,” or “training fee.” If you receive any calls, emails, or messages requesting payment in exchange for an interview or a job offer, please recognize these as fraudulent attempts. Do not share any personal financial information, bank details, or make any payments. We urge you to report such suspicious activities to the appropriate authorities. Your safety and security are paramount.
General Application Advice
Ensure that your application is complete, accurate, and submitted correctly. Incomplete applications, those submitted past the deadline, or applications lacking necessary enclosures (if any are specified in the official notification) are liable to be rejected without any stated reasons or further correspondence. Your meticulous attention to detail during the application process reflects positively on your professionalism.
Ready to Connect? Apply to Full Creative Today!
This is an excellent opportunity to start or advance your career in customer support with a company that values both flexibility and collaboration. If you possess the required qualifications and are eager to join a dynamic team in a hybrid work role in Chennai, we strongly encourage you to apply without delay.
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You need to be at least 12th pass or hold a graduate degree in any discipline. Full Creative values diverse academic backgrounds and focuses more on your communication skills, typing proficiency, and customer-centric attitude.
Yes, you should be willing to work in rotational night shifts, as this is a requirement for the role. Key skills include exceptional written and oral communication, a passion for customer experience, excellent typing speed and accuracy, the ability to multitask, and strong analytical skills with attention to detail.
The approximate payable salary for the Chat Support role is ₹25,160 per month. Please remember this figure is an estimate and subject to variation. The final deadline to submit your application is August 18, 2025. Be sure to apply online before this date!