Start Your Tech Career with Cognizant – Helpdesk Executive Role (Hybrid Work Model)
Looking to begin your journey in the tech industry? Here’s your chance to work with one of the world’s leading IT companies! Cognizant is actively hiring Helpdesk Executives for its Gurgaon office. This is a hybrid job opportunity, giving you the flexibility to work from home while still benefiting from in-office collaboration.
Whether you’re a recent graduate or someone looking to transition into the IT field, this role is a golden opportunity to kick-start your career in technical support with a global brand.
About Cognizant
Cognizant is a global technology and consulting firm known for delivering IT solutions, business process outsourcing, and digital transformation services. It has a strong reputation for innovation, inclusion, and employee growth. Working at Cognizant means being part of a team that’s helping businesses adapt and thrive in the digital age.
If you haven’t completed graduation, explore job opportunities based on 10th or 12th qualification
Job Overview: Helpdesk Executive (Hybrid Model)
Location: Gurgaon (Work from Home + Office)
Job Type: Full-Time | Hybrid
Role: Helpdesk Executive (Technical Support)
Last Date to Apply: August 26, 2025
Click Here to Apply Online for Helpdesk Executive
(Note: Only apply through the official Cognizant career page.)
Key Responsibilities
As a Helpdesk Executive, you will be responsible for delivering exceptional technical support services to business clients. You’ll be the first point of contact for resolving issues and ensuring customer satisfaction.
Your duties will include:
- Resolving technical issues raised by B2B clients
- Providing timely and effective support via email, chat, or call
- Collaborating with the team while managing tasks independently
- Handling escalations and complex issues with a problem-solving mindset
- Using tools like Windows, MS Office, and online resources effectively
- Reporting application defects and helping to improve system performance
- Working flexible hours, including weekends or holidays if needed
Eligibility Criteria
Education:
- Must be a graduate in any discipline
Age Limit:
- Minimum age: 18 years
Experience:
- No prior work experience required
- Freshers are encouraged to apply
Skills and Competencies
To succeed in this role, you should have:
- Basic technical knowledge: Windows OS, MS Office (Excel preferred), Google tools
- Good communication skills: Clear spoken and written English
- Problem-solving ability: Quick thinking and self-driven
- Flexibility: Willingness to work varied shifts including overtime if required
- Teamwork & independence: Able to collaborate while managing tasks on your own
Why Join Cognizant?
- Work with a respected global brand
- Enjoy a hybrid work model
- Learn from experienced professionals in a fast-paced environment
- Build a solid foundation for a long-term tech career
Application Process & Important Notes
How to Apply:
- Submit your application online only through the official Cognizant career page.
Apply Now
No Application Fee:
- There is no fee for applying. Be alert—Cognizant never asks for money during recruitment. Stay safe from job scams.
Don’t Miss Out – Apply Before August 26, 2025
This is more than a job—it’s your first step into the world of IT with a company that values your growth. If you meet the eligibility and are ready to take on this role, apply now and start your journey with Cognizant!
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