Join Airbnb as a Work From Home Resolution Specialist – Apply Now!
🏠 Airbnb is Hiring Resolution Specialists (Work From Home – Remote)
💼 Airbnb Recruitment 2025 | Private Job Opportunity | Apply Online
Airbnb is inviting applications for the Resolution Specialist position (Voice/Chat Process). This is a work-from-home (remote) opportunity, ideal for candidates with experience in customer support roles. Interested and eligible candidates can apply online on or before 07 July 2025. Read the full job details below.
🧾 Job Details
📌 Position:
Resolution Specialist (Voice/Chat Process)
📍 Job Location:
Work From Home (Remote)
📊 Number of Vacancies:
Multiple Openings
🧠 Roles and Responsibilities
- Deliver prompt, courteous, and effective support to Airbnb users.
- Handle and resolve customer complaints via phone, email, and chat.
- Respond to urgent queries in a professional and empathetic manner.
- Escalate unresolved issues to the appropriate channels.
- Customize responses to customer queries using available resources.
- Use internal tools and documentation to resolve customer concerns.
- Mediate between users fairly and objectively.
- Strive to meet individual and team performance targets.
🎓 Educational Qualifications
- Graduate degree in any discipline.
- Minimum 2 years of experience in a voice process/customer support role.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
🛠 Skills Required
- Proficiency in English (spoken and written).
- Strong problem-solving and communication skills.
- Ability to manage priorities and work under pressure.
- Familiarity with Microsoft Office tools.
- Understanding of customer service KPIs.
- Ability to handle sensitive customer data with confidentiality.
💰 Salary Details
The average monthly salary for this role is ₹35,800 (approx).
(Note: Actual salary may vary based on experience and company standards.)
🎯 Age Limit
- Minimum age: 18 years
- No upper age limit specified.
🧪 Selection Process
The selection will be based on:
- Shortlisting based on resume and qualifications
- Assessment Test
- Telephonic Interview
Shortlisted candidates will be notified via their registered email or mobile number.
📝 How to Apply
Eligible and interested candidates can apply online through the official application link below.
No application fee is required for this recruitment.
📅 Important Dates
- Last Date to Apply: 07 July 2025
Late applications will not be accepted under any circumstances.
❗ Important Note
- No offline applications will be accepted.
- Do not pay money to anyone for a job—Airbnb does not charge any fees for recruitment.
- Ensure your application is complete and submitted before the deadline.
Best of Luck
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