HSBC Recruitment 2025: Customer Service Representative (Work From Home/Office)

About the Opportunity:
The Hongkong and Shanghai Banking Corporation (HSBC) is inviting applications for the position of Customer Service Representative under a hybrid work style (Work From Home/Office). Interested and eligible candidates can apply on or before 21-02-2025. Below are the details regarding vacancies, eligibility, responsibilities, salary, and selection process.

Position Details:

Post Name: Customer Service Representative

Job Location:
Candidates will work in a hybrid model (both from home and office). The office location is Bangalore.

Number of Vacancies:
Multiple positions are available.

Responsibilities:

• Provide exceptional service and support to clients.
• Ensure customer satisfaction, resolve queries, and maintain a positive company image.
• Handle customer inquiries promptly and accurately.
• Conduct necessary research and follow-ups to resolve issues or direct queries to the appropriate department.
• Manage emails from internal and external customers.
• Complete complex processing tasks as per the department’s requirements.
• Ensure accuracy in interpreting and processing payment instructions.
• Prioritize tasks and complete them within established guidelines.

Salary Details:

The approximate monthly salary for the Customer Service Representative role is ₹54,160.
Note: Salary figures are indicative and based on market data. Actual remuneration may vary.

Eligibility Criteria:

Age Requirement:

• Minimum age: 18 years
• No upper age limit mentioned.

Educational Qualifications:

• 12th pass or graduate degree in any discipline.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required:

• Strong verbal and written communication skills.
• Positive attitude and teamwork capabilities.
• Flexibility to work in shifts.
• Proficiency in English (spoken and written).
• Good telephone and conversational skills.
• Ability to learn quickly and handle multiple tasks effectively.
• Attention to detail when working with large volumes of data.

Selection Process:

• Candidates will be shortlisted based on qualifications.
• The selection process includes an assessment test and a virtual/telephonic interview.
• Shortlisted candidates will be notified via their registered contact details.

Experience:

No prior work experience is required. Freshers are welcome to apply.

For more details, refer to the official notification. Ensure you meet the eligibility criteria before applying.

How to Apply:

• All eligible and interested candidates must apply online through the official website or via the link provided below.

• Click Here to Apply Online for Customer Service Representative 

• Candidates must complete the registration process online. Applications submitted through offline modes will not be accepted.

Last Date to Apply:

• The application deadline is 21-02-2025. No applications will be accepted after this date.

Application Fee:

• There is no application fee for any candidate.
• Note: Genuine recruiters do not charge any fees for interviews or job offers. Be cautious of fraudulent calls or emails requesting money, as they may be scams.

Important Information:

• Applications submitted after the deadline or incomplete forms will not be considered under any circumstances.
• Ensure all necessary details and documents are uploaded correctly before submission. Late or incomplete applications will be rejected without further communication.

Best of Luck

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