Teleperformance Recruitment 2025: Customer Support and Lean Specialist Roles

Job Details and Vacancies
Teleperformance is inviting applications for the following roles:

1. Customer Support Associate (Chat Process)
2. Customer Support Executive (Voice Process)
3. Lean Specialist

Job Locations

• Lean Specialist: Work from home.
• Customer Support Associate (Chat Process): Jaipur.
• Customer Support Executive (Voice Process): Lucknow.

Number of Vacancies
Multiple vacancies are available for each role.

Responsibilities

• Customer Support Executive (Voice Process):
  • Handle customer calls (inbound/outbound) regarding product and service queries.
  • Provide accurate resolutions to complaints and issues.
  • Update customer records and ensure adherence to quality standards.
• Customer Support Associate (Chat Process):
  • Resolve customer inquiries and grievances via chat, phone, and email.
  • Collaborate with internal teams for efficient case resolution.
  • Contribute to smooth operations by addressing customer needs effectively.
• Lean Specialist:
  • Develop and implement software solutions.
  • Troubleshoot and upgrade existing systems.
  • Create and maintain technical documentation and project schedules.

Salary Details

• Customer Support Associate (Chat Process): ₹27,000/month
• Customer Support Executive (Voice Process): ₹18,000/month
• Lean Specialist: ₹43,300/month

(Salary figures are approximate and subject to variation.)

Eligibility Criteria

• Age: Minimum 18 years. No upper age limit specified.
• Educational Qualifications:
  • Customer Support Associate (Chat Process): Graduate in any discipline.
  • Customer Support Executive (Voice Process): 12th pass or graduate.
  • Lean Specialist: Graduate with at least 3 years of software development experience.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required

• Strong analytical and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in typing and team collaboration.

Selection Process
Candidates will be selected based on shortlisting, assessment tests, and virtual/field interviews. Shortlisted candidates will be notified via email or mobile.

Work Experience
No prior experience is required for customer support roles. Freshers are encouraged to apply.

Application Deadline
The last date to apply is 18 February 2025.

How to Apply – All legible and interested candidates have to apply online from the official website or from the given link below.

Last Date to Apply
All candidates must submit their application forms on or before 18 February 2025. Applications submitted after the deadline will not be accepted.

Application Fee
There is no application fee for any candidate. Please note that legitimate recruiters do not ask for money to schedule interviews or offer jobs in the private sector. If you receive such calls or emails, exercise caution as they may be part of a job scam.

Important Information
Applications received after the specified deadline will not be considered under any circumstances. Incomplete or late submissions without the required documents will be rejected without further communication. Candidates are strongly advised to ensure their application forms are complete and submitted well before the deadline to avoid disqualification.

Best of Luck

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.