Walmart is hiring Customer Support Representatives and Chat Process Coordinators for hybrid roles with competitive pay.
Walmart Recruitment 2025: Customer Support Representative & Chat Process Coordinator (Work From Home/Office)
Overview:
Walmart is inviting applications for Customer Support Representative and Chat Process Coordinator roles, available in both work-from-home and office settings. Interested candidates must apply by 14th February 2025. Below are the details regarding vacancies, eligibility criteria, salary, and application process.
Vacancy Details:
- Customer Support Representative
- Chat Process Coordinator (Contact Center)
Job Locations:
- Customer Support Representative: Chennai
- Chat Process Coordinator: Hybrid (Work from Home and Office), Office location in Chennai
Number of Vacancies:
Multiple vacancies are available for both positions.
Responsibilities:
Customer Support Representative:
- Handle customer interactions through phone, chat, and email as required.
- Analyze and resolve customer queries with accuracy to ensure satisfaction.
- Maintain quality and adhere to compliance guidelines.
- Manage high volumes of incoming calls, chats, and emails while navigating multiple systems.
Chat Process Coordinator:
- Support customer queries via phone, chat, and email.
- Accurately analyze and resolve customer issues.
- Exhibit a typing speed of at least 25 words per minute.
- Work night shifts or rotational shifts as assigned.
- Professionally interact with customers and handle multiple tasks simultaneously.
Salary:
- Pay for both roles ranges between ₹34,300 to ₹42,100 per month.
Eligibility Criteria:
Age:
- Minimum age: 18 years.
Educational Qualifications:
- Customer Support Representative: Graduate degree in any discipline with at least one year of experience.
- Chat Process Coordinator: Graduate degree in any discipline.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Skills Required:
- Strong communication and stakeholder management skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Team player with adaptability and customer focus.
- Typing speed of 25 words per minute.
- Flexibility to work night or rotational shifts.
Selection Process:
- Shortlisting based on age and qualifications.
- Assessment test.
- Virtual/telephonic interview.
Work Experience:
- No prior work experience required for Chat Process Coordinator roles; freshers are welcome to apply.
How to Apply:
All eligible and interested candidates must apply online through the official website or the links provided below:
Candidates are required to register themselves online. Applications submitted via offline mode will not be considered under any circumstances.
Last Date to Apply:
The deadline for submitting the application is 14th February 2025. Applications received after this date will not be accepted.
Application Fee:
There is no application fee for any candidate. Please note that legitimate recruiters will never ask for money to schedule an interview or offer a job. Be cautious of potential job scams.
Important Note:
- Applications submitted after the deadline will not be considered.
- Incomplete or late submissions will be rejected without exception. Ensure all necessary details and documents are submitted before the deadline.
Best of Luck
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