Apply for Tech Mahindra's 2025 recruitment for customer support & chat process positions. Work-from-home & office roles. Apply by 08-02-2025.
Tech Mahindra Recruitment 2025: Work From Home/Office for Customer Support and Chat Process Roles
Tech Mahindra is inviting applications for various Customer Support Executive and Chat Process positions. Interested and eligible candidates can apply before 08-02-2025. Below are the details regarding vacancies, job roles, salary, eligibility criteria, and selection process.
Vacancies and Roles
- Customer Support Executive
- Chat Process
Job Location
- Customer Support Executive: Hybrid work model (Work From Home and Office) with office locations in Hyderabad, Mumbai, Noida, and Pune.
- Chat Process: Onsite role based in Pune.
Number of Vacancies
The total number of vacancies is not specified but includes multiple openings.
Responsibilities
Customer Support Executive
- Handle inbound and outbound calls.
- Communicate with customers via phone, email, and chat.
- Provide solutions to customer queries regarding products, pricing, and availability.
- Build and maintain customer relationships through effective communication.
- Collaborate with internal departments to meet customer needs.
- Deliver excellent customer service and ensure customer satisfaction.
Chat Process
- Address and resolve customer issues efficiently with a positive attitude.
- Escalate complex problems to the appropriate departments when needed.
- Provide product and service information to customers.
- Stay updated on company policies and products.
- Drive up-selling and cross-selling when applicable.
Salary
- Customer Support Executive/Chat Process: Approximately ₹24,160 per month (subject to variation).
Age Limit
- Minimum age: 18 years.
- No upper age limit specified.
Educational Qualifications
- Customer Support Executive/Chat Process: 12th pass or graduate in any discipline.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Required Skills
- Strong verbal and written communication skills.
- Problem-solving and analytical abilities.
- Knowledge of Google Sheets and basic technical tools.
- Ability to work in a fast-paced environment and handle pressure.
- Flexible for 24/7 shifts with a 5-day working week.
Selection Process
- Candidates will be shortlisted based on their qualifications and age.
- Shortlisted candidates will undergo a virtual, telephonic, or field interview process.
Work Experience
- No prior experience required. Freshers are encouraged to apply.
How to Apply
Interested and eligible candidates can apply online through the official website or the links provided below:
Candidates must complete the online registration process as part of the application. Note that applications submitted via offline mode will not be accepted.
Last Date for Application Submission
All candidates must submit their applications on or before 08-02-2025. Applications submitted after the deadline will not be considered.
Application Fee
There is no application fee for this recruitment. Please note that genuine recruiters never ask for payment to schedule interviews or offer jobs in the private sector. Be cautious of fraudulent calls or emails.
Important Note
- Applications received after the deadline will not be entertained under any circumstances.
- Incomplete or late applications will be rejected without further notice.
- Ensure all required details are correctly filled out before submission.
Best of Luck
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