American Express is Hiring for Customer Care Roles (Work From Home/Office) | Apply Online

American Express Hiring for Customer Care Professionals (Work From Home/Office)

American Express Recruitment 2025 for various customer care professional positions (Work From Home – Hybrid Work Style, Private Job Update). Interested and eligible candidates can apply by 29-01-2025. Below are the details regarding the vacancies, salary, selection process, educational qualifications, and more.

Job Positions:

• Customer Care Professional

Job Location:

• Work from home and office (Hybrid work style). Office location will be in Gurugram.

Number of Vacancies:

• Multiple vacancies available.

Key Responsibilities:

• Handle merchant requests related to banking updates, account set-ups, payments research, and account reconciliation.
• Provide excellent customer service to card members, resolving queries effectively.
• Offer solutions and alternatives while maintaining service quality.
• Identify customer needs and recommend suitable benefits/products in compliance with guidelines.
• Ensure adherence to quality and compliance standards while delivering excellent service.
• Make prompt decisions and respond to customer inquiries.

Salary/Pay:

• The approximate salary for the Customer Care Professional position is ₹41,600 per month (may vary based on market conditions).

Age Limit:

• Minimum age: 18 years. No upper age limit specified.

Educational Qualifications:

• Customer Care Professional:
  • 12th pass with at least one year of experience in customer service (voice).
  • Or a graduate degree in any discipline (no experience required).

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required:

• Excellent verbal and written communication skills.
• Strong decision-making ability and analytical skills.
• High result orientation and the ability to meet deadlines.
• Proficient in MS Office.
• Ability to handle multiple tasks simultaneously.

Selection Process:

• Candidates will be selected based on shortlisting, an assessment test, and a telephonic/field interview.

Work Experience:

• No prior work experience is required. Both freshers and candidates with no experience are welcome to apply.

How to Apply:

Interested and eligible candidates must apply online through the official website or the provided link. Applications submitted offline will not be considered.

Apply Online Here

Candidates are required to register online. Only online applications will be accepted, and offline submissions will be automatically rejected.

Last Date for Application Submission:

Ensure that your application is submitted by 29-01-2025. After this date, applications will not be accepted.

Application Fee:

There is no application fee for any candidate. Be cautious of any calls or emails requesting payment for scheduling interviews or offering jobs, as these may be part of a job scam.

Important Note:

• Applications received after the deadline will not be considered under any circumstances.
• Incomplete or late applications will be rejected without further communication.
• Ensure that your application is complete and submitted on time.

View Full Notification for American Express Recruitment 2025

Best of Luck

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