Tata Communications is hiring for various roles! Apply online by 31st January 2025 for Junior Customer Service Executive, Lead Customer Security Operations, and Catalogue Executive. No fee required.
Tata Communications is Hiring for Junior Customer Service Executive and Lead Customer Security Operations Posts
Tata Communications is hiring for various positions, including Junior Customer Service Executive, Chat Process, and Lead Customer Security Operations. Interested and eligible candidates can apply before January 31, 2025. Below are the details about the recruitment, including job roles, salary, qualifications, selection process, and more.
Job Locations for Tata Communications Recruitment 2024:
- Junior Customer Service Executive: Chennai
- Lead Customer Security Operations: Ghaziabad
- Catalogue Executive (Chat Process): Hybrid (Work-from-home and office, with an office location in Mumbai)
Vacancies Available:
- Junior Customer Service Executive
- Lead Customer Security Operations
- Catalogue Executive (Chat Process)
Job Responsibilities:
- Junior Customer Service Executive:
- Handle customer issues, providing resolutions and troubleshooting.
- Monitor and manage day-to-day operations and technical support.
- Ensure effective and timely issue resolution, adhering to SLAs.
- Manage escalations and technical support center operations.
- Lead Customer Security Operations:
- Administer and troubleshoot solutions to ensure smooth functionality.
- Incident validation, analysis, and solution recommendations.
- Assist in developing and maintaining standard operating procedures.
- Coordinate with IT teams on escalations and performance issues.
- Provide reports on customer service operations activities.
Salary Details:
- Junior Customer Service Executive/Chat Process: ₹33,600 per month.
- Lead Customer Security Operations: ₹41,600 per month. (Note: Salaries may vary, as they are subject to fluctuations.)
Age Requirement: Candidates must be at least 18 years old.
Educational Qualifications: A graduate degree in any discipline is required for all positions.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Skills Required:
- Strong communication and interpersonal skills.
- Analytical thinking and problem-solving abilities.
- Ability to stay calm in emergencies and keep up with the latest technologies.
Selection Process: Candidates will be shortlisted and selected based on a telephonic or field interview.
Experience Requirement: No prior work experience is needed. Freshers and candidates with no experience are encouraged to apply.
For more details, check the official recruitment notification.
How to Apply:
Interested and eligible candidates must apply online through the official website or the provided links. Please note that applications will only be accepted through online mode, and any offline applications will be automatically rejected.
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Apply Online for Lead Customer Service Operations
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Apply Online for Catalogue Executive (Chat Process)
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Apply Online for Junior Customer Service Executive
Candidates are required to register online to submit their application. Ensure that your application is submitted before the deadline, as no applications will be accepted after the last date.
Last Date for Application Submission:
All applications must be submitted on or before January 31, 2025. Applications received after this date will not be considered.
Application Fee:
There is no application fee for any candidate. Genuine recruiters will never ask for money to schedule interviews or offer a job. Be cautious of potential job scams if you receive such requests.
Important Note:
Applications received after the deadline will not be considered under any circumstances. Incomplete or late applications will be rejected without any further communication. Ensure your application is submitted in full and on time.
Best of Luck
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