Optum Hiring Work-From-Home Customer Service Representatives | Apply Now Online

Optum is Hiring Customer Service Representatives (Work From Home)

Optum Recruitment 2025 is open for various Customer Service Representative positions. Eligible and interested candidates can apply before 27-01-2025. Below are the details regarding the recruitment process, eligibility criteria, salary, and other essential information.

Job Details

Position Name:

1. Customer Service Representative

Job Location:
Work From Home

Number of Vacancies:
Multiple

Key Responsibilities

• Handle customer inquiries related to health benefits through chat.
• Respond to secure email inquiries efficiently.
• Use tools and resources to assist customers in understanding their healthcare benefits.
• Communicate professionally to build rapport and establish trust.
• Maintain a typing speed of 30-35 words per minute.
• Provide product information and use engagement skills to assist customers effectively.
• Stay updated on digital tools and ensure high levels of familiarity with company systems.
• Interpret customer queries and respond with clarifications as needed.
• Adapt to process changes and maintain strong consumer relationships.

Salary

• The approximate monthly salary for this role is ₹29,160. (Note: Salary details are based on estimates and may vary.)

Age Limit

• Minimum age requirement: 18 years.
• No upper age limit specified.

Educational Qualifications

• A graduate degree in any stream is required.
• Candidates without a degree can explore opportunities for 10th or 12th pass jobs.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Required Skills

• Proficiency in English.
• Strong communication and interpersonal skills.
• Comfortable with night shifts.
• Typing speed of 35-40 words per minute.
• Ability to multitask effectively.

Selection Process

• Candidates will be shortlisted based on an assessment test and telephonic interview. Shortlisted candidates will be notified through their registered contact details.

Work Experience

• No prior work experience is required. Freshers are eligible to apply.

Interested candidates are encouraged to apply promptly before the deadline.

How to Apply

All eligible and interested candidates must apply online through the official website.

Application Process:

• Candidates need to register and submit their application online.
• Applications submitted through any mode other than online will not be accepted.

Click Here to Apply Online for Customer Service Representative

Important Dates:

• Last Date to Apply: 27-01-2025.
  Applications submitted after the deadline will not be considered.

Application Fee:

• There is no application fee for this position.
• Beware of scams! Legitimate employers will never ask for money to schedule an interview or offer a job.

Note:

• Applications received after the deadline or incomplete applications will be rejected.
• Ensure all required information is provided and the application is submitted before the last date to avoid disqualification.

Best of Luck

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