Agoda is Hiring for Customer Service Specialist Roles

Agoda Recruitment 2025 (Private Job Update) is open for various Customer Service Specialist positions. Interested and eligible candidates can apply on or before 23-01-2025. Detailed information regarding vacancies, salary, eligibility criteria, selection process, and other important details is provided below.

Job Overview

Position Name and Number of Vacancies:

• Customer Service Specialist (Multiple Positions Available)

Job Location:

• Gurugram

Key Responsibilities

• Provide exceptional customer service and address customer needs through communication channels like phone, email, and live chat.
• Support Agoda products after receiving required training to meet business demands.
• Handle a high volume of inquiries from clients and customers professionally.
• Meet individual and team performance goals.
• Execute business strategies and enhance customer service by implementing self-service solutions.
• Work effectively with team managers and other departments.
• Handle administrative tasks whenever necessary.
• Resolve customer issues related to operations, pricing, and invoices.

Salary Details

• The expected monthly salary for the Customer Service Specialist role is approximately ₹29,000. (Note: Salary figures are indicative and subject to change.)

Eligibility Criteria

Age Limit:

• Minimum age: 18 years.
• No upper age limit mentioned.

Educational Qualifications:

• Graduate degree in any discipline.
• Candidates who are not graduates can explore opportunities for 10th/12th-based jobs.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required:

• Positive attitude, detail-oriented, responsible, and ethical.
• Strong communication skills, empathy, and problem-solving abilities.
• Ability to work under pressure and handle stress effectively.

Work Experience:

• No prior work experience is required. Freshers are encouraged to apply.

Selection Process

• Shortlisting based on age and educational qualifications.
• Assessment test and virtual/field interview.
• Shortlisted candidates will be notified via email or phone.

This opportunity is ideal for candidates seeking to build a career in customer service with a reputed company like Agoda. Apply now and take the first step towards your professional growth!

How to Apply

Eligible and interested candidates can apply online through the official website or the link provided below:

Apply Online for Customer Service Specialist

Important Dates and Notes

Last Date to Apply:

• All candidates must submit their applications on or before 23-01-2025. Applications submitted after the deadline will not be accepted.

Application Fee:

• No application fee is required for this recruitment.
  Note: Genuine employers never ask for money for interviews or job offers in the private sector. Be cautious of potential job scams.

Important Note:

• Applications received after the deadline or with incomplete details will be rejected without any consideration. Ensure that all required documents and information are submitted on time to avoid disqualification.

Best of Luck

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