Zomato Recruitment 2025: Apply for Chat Support Customer Associate and Ticketing Operations Manager Positions

Zomato has announced recruitment for various positions, including Chat Support Customer Associate, Key Accounts Manager, and Ticketing Operations Manager. Interested and eligible candidates can apply on or before 12-01-2025. Detailed information regarding vacancies, salary, selection process, qualifications, and more is provided below.

Job Locations

• Chat Support Customer Associate: Gurugram and Hyderabad
• Ticketing Operations Manager: Mumbai

Number of Vacancies

Multiple vacancies are available for the following posts:

1. Chat Support Customer Associate
2. Key Accounts Manager
3. Ticketing Operations Manager

Responsibilities

Customer Associate (Chat Support)

• Address customer concerns related to online orders.
• Enhance Zomato’s customer service standards.
• Communicate with customers through chats, calls, and emails.
• Collaborate with teams to resolve key customer issues.

Key Accounts Manager

• Build and maintain strong relationships with restaurant partners.
• Understand restaurant operations and resolve partner issues.
• Identify growth opportunities for restaurant partners.

Ticketing Operations Manager

• Oversee ticket sales, inventory, and event setup.
• Analyze ticket demand and manage inventory adjustments.
• Address operational challenges and ensure smooth ticketing processes during events.

Salary Details

• Chat Support Customer Associate: ₹28,890 per month (approx.)
• Key Accounts Manager and Ticketing Operations Manager: ₹35,600 per month (approx.)
  Note: Salaries are approximate and may vary based on company policies.

Age Limit

• Minimum: 18 years
• No upper age limit specified.

Educational Qualifications

• Chat Support Customer Associate: 12th Pass or Graduate in any discipline.
• Key Accounts Manager and Ticketing Operations Manager: Graduate in any discipline.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required

• Fluency in English and regional languages.
• Strong communication and problem-solving skills.
• Analytical mindset and ability to handle challenges effectively.

Selection Process

• Shortlisting based on qualifications and age.
• Assessment test and telephonic/field interview.
• Selected candidates will be notified via their registered contact details.

Work Experience

No prior work experience is required. Freshers and candidates without experience are encouraged to apply.

Apply now to secure a position with Zomato and contribute to its growing team.

How to Apply
Eligible and interested candidates can apply online through the official website or the following links:

• Apply Online for Gurugram Location (Chat Support)
• Apply Online for Hyderabad Location (Chat Support)

Candidates must register themselves and complete the application process through the online portal. Applications submitted via offline mode will not be accepted.

Last Date for Application Submission
All candidates must submit their applications by 12-01-2025. Applications submitted after the deadline will not be considered.

Application Fee
There is no application fee for any candidate. Genuine employers do not charge money for scheduling interviews or offering jobs. Be cautious of potential scams if you receive such requests.

Important Note
Applications received after the deadline or incomplete applications will not be accepted under any circumstances. Candidates are advised to ensure their application is complete and submitted before the last date, as late or incomplete submissions will be rejected without further correspondence.

Best of Luck

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