Teleperformance is hiring for Customer Support (Voice) in Gurugram and Senior Chat Support in Chennai. Apply by 20-01-2025.
Teleperformance Recruitment 2025: Customer Support Associate (Voice) & Senior Chat Support Positions
Teleperformance has announced openings for Customer Support Associate (Voice Process) and Senior Chat Support roles. Interested and eligible candidates can apply on or before 20-01-2025. Below are the details regarding the vacancies, salary, qualifications, selection process, and other relevant information.
Vacancy Details
- Customer Support Associate (Voice Process)
- Senior Chat Support
Job Locations
- Customer Support Associate (Voice Process): Gurugram
- Senior Chat Support: Chennai
Number of Vacancies
The exact number of vacancies is not specified.
Key Responsibilities
Customer Support Associate (Voice Process):
- Provide exceptional customer service and resolve customer inquiries.
- Ensure customer satisfaction through effective communication.
- Generate sales opportunities through customer engagement.
Senior Chat Support:
- Address customer queries and grievances promptly.
- Assist customers in resolving issues via phone, chat, and email.
- Collaborate with internal teams to resolve cases efficiently.
- Contribute to smooth business operations for customers.
Salary Details
- Customer Support Associate (Voice Process): ₹29,000 per month (approx.)
- Senior Chat Support: ₹43,300 per month (approx.)
(Note: Salary figures are approximate and subject to variation.)
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Age Limit
- Minimum Age: 18 years
- Upper age limit: Not specified
Educational Qualifications
- Customer Support Associate (Voice Process): 12th pass or a graduate degree in any discipline.
- Senior Chat Support: Graduate degree in any discipline with a minimum of 1-year experience in an international voice or non-voice process.
Required Skills
- Strong customer service and problem-solving skills
- Good analytical and multitasking abilities
- Effective communication skills
- Proficiency in typing and team collaboration
- Ability to work well in a team environment
Selection Process
- Shortlisting/Assessment Test
- Virtual or field interview
Work Experience
- Customer Support Associate (Voice Process): No prior experience required; freshers are welcome.
- Senior Chat Support: At least 1-year experience in an international voice or non-voice process is required.
Eligible candidates are encouraged to apply before the deadline.
How to Apply
Eligible and interested candidates can apply online through the official website or via the links provided below:
Last Date to Apply
All applications must be submitted on or before 20-01-2025. Applications received after the deadline will not be accepted.
Application Fee
There is no application fee for any candidate. Please note that genuine recruiters do not charge money for scheduling interviews or offering jobs in the private sector. Be cautious of calls or emails requesting payment, as they may be part of a job scam.
Important Information
- Applications submitted after the due date will not be considered under any circumstances.
- Incomplete or late applications without required documents will be rejected without explanation or further communication.
- To avoid disqualification, ensure that your application is complete and submitted before the deadline.
Best of Luck
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