Aircall Hiring Customer Support Specialist (Work From Home) Positions

Aircall is recruiting for various Customer Support Specialist positions, offering work-from-home opportunities. Eligible and interested candidates can apply before 14-01-2025. Below are the details about the vacancies, salary, selection process, and more.

Job Location

This is a work-from-home opportunity.

Position Available

• Customer Support Specialist

Salary

The approximate monthly salary for the Customer Support Specialist role is ₹30,300. (Note: Salary may vary depending on different factors.)

Responsibilities

• Review and evaluate assigned tickets, providing appropriate solutions.
• Investigate bug reports related to IT tools.
• Refine requirements documentation and address uncertainties.
• Interact directly with customers, troubleshooting issues and guiding them through the product.
• Collaborate with internal teams to ensure top-notch customer support.
• Conduct tests and prepare detailed reports.
• Ensure security and best practices are followed in all tasks.
• Share feedback to help improve the team’s performance.

Age Limit

• Minimum age: 18 years
• No upper age limit specified.

Educational Qualifications

• 12th pass or equivalent.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Skills Required

• Familiarity with ticketing tools and systems.
• Ability to work independently and manage time effectively.
• Strong problem-solving skills with a curiosity to troubleshoot complex issues.
• Excellent communication skills (both written and verbal).
• Creative, customer-focused attitude.
• Willingness to work in overnight shifts.

Selection Process

The selection process involves shortlisting, an assessment test, and a telephonic or virtual interview. Shortlisted candidates will be notified via their registered contact details.

Work Experience

No prior work experience is required. Freshers are welcome to apply.

How to Apply
Eligible and interested candidates must apply online through the official website or using the links below:

• Click Here to Apply Online for Customer Support Specialists (Morning Shift)
• Click Here to Apply Online for Customer Support Specialists (Evening Shift)

Candidates need to complete the online registration process. Applications submitted through offline methods will not be considered and will be rejected.

Last Date for Application Submission
All candidates must submit their applications by 14-01-2025. Applications received after this date will not be considered.

Application Fee
There is no application fee for any candidate. Be cautious of any recruiters who ask for money to schedule an interview or offer a job, as this may be a scam.

Important Note
Applications submitted after the deadline will not be accepted under any circumstances. Incomplete or late applications, or those missing required documents, will be automatically rejected. Ensure that your application is submitted in full before the deadline to avoid rejection.

Best of Luck

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.