Cision Work-from-Home Jobs for Freshers 2025: Hiring Customer Support Specialists for Multiple Roles.

Freshers can apply through Workfromhomeandhouse – Jobs for Freshers. The online application process will close on January 10, 2025.

Key Details:

• Job Location: Remote
• Open Positions: Multiple
• Salary: Competitive
• Qualifications: Freshers eligible
• Application Link: Provided below

Don’t miss this excellent opportunity to kickstart your career with one of the top remote jobs for freshers.

Cision Work-from-Home Jobs 2025: Details Overview

Job Location:
The role follows a hybrid work style, allowing candidates to work from home.

Number of Posts:
Multiple positions are available across various roles, offering a flexible range of opportunities.

Available Positions:
The required positions and their respective details are provided below:

1. Customer Support Specialist

Salary Details:
The approximate salary for the Customer Support Specialist role is ₹3,70,000 per annum.
(Note: Salary estimates are based on data from sources such as Glassdoor and Ambition Box. These figures are approximate and subject to change. Applicants are advised to verify the details from the official notification.)

This opportunity offers a promising career start for freshers in a remote-friendly setup.

Cision Work-from-Home Jobs 2025: Eligibility and Job Details

Education Requirements

• Position: Customer Support Specialist
• Qualification: A graduate degree in any field is required.
• For candidates without a graduate degree, explore 10th/12th-based job openings here.
• Additional details regarding academic qualifications are mentioned in the official notification.

Age Limit

• Minimum Age: 18 years
• Maximum Age: No upper age limit.
  For further details, refer to the complete notification.

Roles and Responsibilities: Customer Support Specialist

The key responsibilities for the role include:

1. Customer Assistance:
   • Respond promptly to inquiries via phone, tickets, or online platforms to improve the customer experience.
   • Listen attentively to client concerns and ensure resolutions or connect them to the appropriate teams.
2. Tool Proficiency:
   • Quickly learn support systems and tools to log and address customer inquiries.
   • Maintain accurate records of customer interactions and update account information.
3. Issue Resolution:
   • Address platform or service issues by identifying the root cause, selecting appropriate solutions, and expediting necessary corrections.
4. Collaboration:
   • Work with Customer Experience Managers, Onboarding & Implementation Consultants, and other teams to ensure service excellence.
5. Additional Responsibilities:
   • Respond to queries about new offerings.
   • Uphold industry standards for effective communication and customer satisfaction.

Qualifications for Customer Support Specialist

• Strong customer focus and a passion for customer service.
• Self-driven, energetic, and adaptable with a proactive “ownership” mindset.
• Proven ability to thrive in a dynamic and fast-paced environment.
• Excellent verbal and written communication skills in English (additional languages are a plus).
• Strong negotiation and persuasion skills.
• Knowledge of JIRA software is preferred.
• Prior experience in customer-facing roles is advantageous.

Selection Process

1. Shortlisting/Assessment Test: Initial evaluation.
2. Virtual/Telephone Interview: Candidates will be contacted via their registered email or phone for further steps.

Work Experience

• Required Experience: Relevant experience preferred but not mandatory.
• Freshers and candidates with limited experience are welcome to apply.

This opportunity is ideal for candidates passionate about delivering excellent customer service in a hybrid work environment.

Application Procedure

To apply for the Customer Support Specialist position, candidates can submit their applications through the official website or the link provided below.

1. Click here to fill out the online application form for Cision Remote Jobs for Freshers: Customer Support Specialist.

Best of Luck

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