ZecaTech is hiring for Work from Home Customer Support positions (Voice/Non-Voice) in 2025. Apply now for great opportunities.
ZecaTech Work from Home Jobs in India for Freshers 2025 | Customer Support (Voice/Non-Voice) Positions – Apply via Workfromhomeandhouse.
ZecaTech Work from Home Jobs: Apply Online by January 04, 2025. Explore job location, positions, salary, qualifications, and application link below. A great remote opportunity for freshers.
ZecaTech Work from Home Jobs in India 2025
Job Location:
The Customer Support [Voice/Non-Voice] positions will have a hybrid work model, with candidates working from both home and the office. The office location will be in Bangalore.
Number of Posts:
There are multiple positions available across various roles, with several vacancies.
Available Positions:
- Customer Support [Voice/Non-Voice]
Salary:
The salary for the Customer Support [Voice/Non-Voice] position is approximately ₹370,000 per annum.
Note: Salary figures are based on data from sources like Glassdoor and AmbitionBox and may vary. The figures provided are indicative and subject to change. Refer to the official notification for accurate salary details.
Education Requirements:
Candidates must have a graduate degree in any field to be eligible for the Customer Support [Voice/Non-Voice] position.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Age Limit:
Candidates must be at least 18 years old. There is no upper age limit specified. For more detailed age requirements, please refer to the full notification.
Roles and Responsibilities of Customer Support [Voice/Non-Voice]:
For ZecaTech’s Work from Home Jobs in India 2025, the roles and responsibilities for the Customer Support [Voice/Non-Voice] positions include:
- Providing technical support and product information to customers.
- Addressing client concerns and difficulties promptly and effectively.
- Escalating unresolved issues to the relevant internal teams.
- Recording communications and transactions with customers.
- Cross-selling and upselling additional products and services.
- Collaborating with other departments to ensure customer satisfaction.
- Meeting or exceeding performance targets for customer service.
- Adhering to company policies and procedures.
- Maintaining a high level of empathy and professionalism.
- Adapting to different communication channels used by clients.
- Participating in ongoing education and career development.
- Contributing to customer loyalty and retention initiatives.
- Tracking customer interactions via CRM systems.
- Responding to customer inquiries via phone, email, and chat.
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Qualifications Required for ZecaTech Customer Support [Voice/Non-Voice]:
- Verified experience in customer service or a related position.
- Outstanding writing and verbal communication skills.
- Strong problem-solving skills with a customer-focused attitude.
- Ability to multitask and perform well under pressure.
- Patient, understanding, and upbeat in nature.
- Tech-savvy, capable of learning and adapting to new software.
- Ability to maintain composure and professionalism in all circumstances.
- Strong understanding of CRM procedures and systems.
- Willingness to work in a dynamic, fast-paced environment.
- Excellent time-management and organizational skills.
- Flexibility to work a variety of shifts, including holidays and weekends.
- Familiarity with CRM, help desk, and remote support tools.
- Ability to thrive in a collaborative, team-oriented environment.
- Proactive and detail-oriented approach to problem-solving.
- High school diploma or equivalent; Bachelor’s or Associate’s degree preferred.
ZecaTech Work from Home Jobs in India 2025 Selection Process:
The selection process will involve:
- A virtual/telephone or field interview.
- A shortlisting/assessment test.
Candidates who meet the requirements will be shortlisted and notified via email or mobile number.
Work Experience:
Relevant work experience is preferred for these positions. However, candidates with no experience or limited experience are also encouraged to apply.
Application Procedure –
Applying via the official website or the URL below is how candidates can apply for the position of Customer Support [Voice/Non/Voice].
✅1. Click Here to Fill out the Application Form Online for ZecaTech, Remote Jobs for Freshers: Customer Support [Voice/Non/Voice].
Best of Luck
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