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Responsibilities for Technical Chat Support Specialist:

1. Respond to client queries through chat, email, and calls, troubleshooting issues related to reporting systems and booking platforms.
2. Collaborate with internal teams to diagnose and resolve system issues, ensuring minimal disruption for clients.
3. Communicate effectively to address and resolve clients’ technical needs.
4. Maintain accurate records of support tickets and resolutions to contribute to a comprehensive knowledge base.
5. Work closely with engineering, product, and account management teams to tackle complex technical challenges.
6. Provide after-hours support as required to address urgent client needs.

Salary/Pay and Grade Pay:
For the Technical Chat Support Specialist role, the approximate salary is ₹29,400 per month.
Note: The salary information is based on data from sources like Glassdoor and AmbitionBox. Actual figures may vary, and candidates should consider these estimates as indicative only. Detailed salary information is available in the official notification.

Age Limit:

• Minimum Age: 18 years
• No upper age limit is specified for this recruitment.

Educational Qualifications:

• Technical Chat Support Specialist: A graduate degree in any discipline is required.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Knowledge and Skills Required:

1. Familiarity with digital advertising technologies.
2. Strong communication and analytical skills.
3. Excellent verbal and written communication abilities.
4. Proficient in diagnosing and solving problems effectively.
5. Ability to multitask efficiently.
6. A proactive mindset with a willingness to learn and grow.
7. Basic SQL knowledge.
8. Attention to detail.
9. On-call availability for urgent requirements.

Selection Method:
Candidates for Yahoo’s Work-from-Home recruitment will be selected based on:

1. Shortlisting or assessment test.
2. Telephonic or field interview.
   Shortlisted candidates meeting the eligibility criteria will be notified via their registered mobile number or email ID.

Work Experience:
No prior work experience is required. Freshers and candidates with no experience are eligible to apply.

How to Apply – All legible and interested candidates have to apply online from the official website or from the given link below.

Last Date for Submitting Application Form:
Candidates must submit their applications by 29-11-2024. Applications submitted after this deadline will not be accepted.

Application Fee:
There is no application fee for this recruitment.
Important: Genuine recruiters do not charge money for scheduling interviews or offering jobs. Be cautious of calls or emails asking for payments, as these may be job scams.

Important Note:

1. Applications received after the deadline will not be entertained under any circumstances.
2. Incomplete or late applications without required enclosures will be summarily rejected without explanation.
3. Candidates are advised to ensure their applications are complete and submitted well before the deadline to avoid rejection.

Best of Luck

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.