Apply for Sutherland's Customer Service Associate position (Work From Home). Deadline: 18-12-2024.
Sutherland Hiring for Multiple Customer Service Associate (Work From Home) Positions
Sutherland Recruitment 2024 (WAH – Work at Home, Private Job Update)
Sutherland is hiring for various Customer Service Associate positions (Work From Home). Eligible and interested candidates can apply on or before 18-12-2024. Detailed information about the recruitment, including vacancy details, salary, application fee, selection process, educational qualifications, results, age limit, and other relevant information, is provided below.
Sutherland Hiring Detailed Information
Name of Vacancies and Number of Posts:
The available position is:
- Customer Service Associate
Job Location for Sutherland Recruitment 2024:
- For the Customer Service Associate position, candidates will be working from home.
Number of Vacancies:
- Multiple vacancies are available for this role.
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Responsibilities for Customer Service Associate:
- Review and comprehend the process documents provided by the customer.
- Analyze insurance claims and process them according to standard operating procedures.
- Provide support for general building inquiries.
- Access customer records and verify account information.
- Identify customer needs and recommend appropriate solutions.
- Make follow-up calls to ensure customer needs are met efficiently.
- Develop problem-solving skills and abilities.
- Use customer databases, knowledge resources, and technical applications to identify root causes and solutions.
- Communicate with client departments regarding escalations.
- Schedule technician visits when necessary.
- Participate in job-related training, including new hire and refresher courses.
- Stay updated on new products or services and undergo product cross-training.
Salary/Pay and Grade Pay:
- The salary for the Customer Service Associate position will be approximately ₹25,000 – ₹29,400 per month.
(Note: Salaries are based on data from Glassdoor, AmbitionBox, etc., and may vary. The figures are not fixed and subject to change. Candidates are advised to consider this variability.)
Age Limit:
- Candidates must be at least 18 years old.
- There is no upper age limit specified for this recruitment.
Educational Qualifications:
- Customer Service Associate:
- Candidates must have completed 12th grade or hold a graduate degree in any discipline.
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Knowledge and Skills Required:
- Basic PC keyboarding skills.
- Strong communication and analytical abilities.
- Excellent verbal and written communication skills.
- Effective problem diagnosis and problem-solving skills.
- Ability to multitask efficiently.
- Strong organizational skills and the ability to communicate clearly, both in writing and verbally.
Benefits:
- Competitive salary with an attractive PBI structure.
- Paid vacation and sick leave annually.
- Exceptional health and life insurance plans.
- Lunch benefits and subsidies.
- Onsite lunch concessionaire at reduced rates.
- Annual merit-based salary increase based on performance.
- Paid training (onsite or work-from-home).
- Career development opportunities and growth potential.
- Excellent reward and recognition programs.
Selection Method:
- Candidates will be selected based on shortlisting/assessment tests and a telephonic/field interview.
- Shortlisted candidates will be notified via their registered mobile number or email ID.
Work Experience:
- No prior work experience is required.
- Freshers and candidates without experience are welcome to apply.
How to Apply – All legible and interested candidates have to apply online from the official website or from the given link below.
Last Date for Submitting Application Form:
- Candidates must apply on or before 18-12-2024.
- Applications received after the last date will not be accepted.
Application Fee:
- No application fee is required for this recruitment.
- Important: Genuine recruiters never ask for money to schedule interviews or offer jobs. Beware of such calls or emails, as they may be job scams.
Important Note:
- Applications received after the deadline will not be considered under any circumstances.
- Incomplete or late applications without necessary enclosures will be rejected without further communication.
- Ensure your application is submitted before the last date to avoid rejection.
Best of Luck
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