Salary/Pay and Grade Pay
For the Customer Service Officer position, the approximate monthly salary ranges from ₹35,900 to ₹58,400. (Note: This range is based on data from sources like Glassdoor and AmbitionBox and may vary. These figures are not fixed and may fluctuate, so job seekers are advised to consider this variability.) For more detailed salary information, please refer to the official notification.

Responsibilities of a Customer Service Officer

• Achieve sales targets through direct selling (market visits) and managing distribution channels.
• Oversee distributor systems, including both front-end and back-end support.
• Regularly analyze and use MIS reports to spot gaps and growth opportunities within your assigned region.
• Negotiate with distributors and mentor their teams on customer management to drive business growth.
• Strategize to enhance market competitiveness through superior customer service.
• Systematically monitor distributor and sales team performance, taking corrective actions as needed.
• Build strong trade relationships to reinforce market positioning and report insights back to the branch office.

Age Requirement
Applicants must be at least 18 years old. There is no specified upper age limit for this role.

Educational Qualifications
For the Customer Service Officer position, candidates must have a graduate degree in any discipline.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

Knowledge/Skills and Additional Information Required

• Strong skills in ROI calculations and RS distribution management.
• Familiarity with RS appointment and sales planning.
• Experience in conducting promotional activities and their execution.
• Proficiency in MS Office, particularly Excel.
• Good communication skills in English and the local language are preferred.

Selection Method
For Unilever’s Work From Home recruitment, candidates will be selected through a process involving shortlisting/assessment tests and a virtual or field interview. Shortlisted candidates will be notified via their registered mobile number or email address.

Work Experience
Candidates must have a minimum of two years of experience in channel sales.

How to Apply – All legible and interested candidates have to apply online from the official website or from the given link.

Click Here to Apply Online

Application Process
Candidates must register and apply online. Applications submitted through offline mode will be automatically rejected.

Last Date for Submitting Application Form
The application deadline is approximately 04-12-2024. No applications will be accepted after this date.

Application Fee
There is no application fee for candidates. Genuine recruiters will never ask for money to schedule interviews or offer jobs. Be cautious of job scams if you receive such calls or emails.

Important Note
Late or incomplete applications, or those received after the due date, will not be considered under any circumstances. Make sure your application is complete and submitted before the deadline. Late or incomplete applications will be rejected without any further communication.

Click Here for Unilever Recruitment 2024 (Work From Home) Notification Details

Best of luck

Best of Luck

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It takes at least a month for candidates to hear back from recruiters. The recruiters will contact you using the email address or phone number you registered with when you are shortlisted.