American Express Work from Home Jobs 2024 | Associate.

American Express Work from Home Opportunities for Freshers in India 2024 are looking for Customer Service Associates for various positions. Interested candidates can apply through Workfromhomeandhouse.in – Jobs for Freshers.

American Express Work from Home Jobs: Apply Online. The online registration deadline is November 26, 2024. Details about job locations, multiple openings, salary, qualifications, and the application link can be found below. This is an excellent remote job opportunity for freshers.

American Express Work from Home Jobs in India 2024

Job Location:

• Candidates for the Customer Service Associate position will work from home or in a hybrid model based in Gurugram.

Available Positions:

• The roles come in a variety of positions. There may be multiple openings available.
  • 1. Customer Service Associate

Salary:

• The assigned annual salary for the position of Customer Service Associate (working from home) is approximately Rs 3,55,000 PA.
  • (Note: Salaries may vary based on data from Glassdoor, Ambition Box, etc. The figures provided are indicative and subject to change. Job seekers are encouraged to consider this variability when exploring options. Additional salary information is included in the notification.)

American Express Work from Home Jobs for Freshers in India: Education Requirements

Position: Customer Service Associate
Qualifications: A graduate degree in any field.

For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.

American Express Work from Home Jobs in India 2024

Age Limit:

Candidates must be at least 18 years old to apply. There is no upper age limit. For further details regarding age, please refer to the complete notification.

Roles and Responsibilities of Customer Service Associate:

• Respond promptly to inquiries from Amex Card Members, providing the highest level of customer service daily.
• Make fast decisions and address customer questions efficiently.
• Deliver exceptional customer service by answering inquiries related to card member services.
• Provide an outstanding customer experience during calls, adhering to established protocols while offering alternatives when necessary.
• Ensure the highest level of service and first-class responses to card members.
• Provide metrics to customers, staff, and stakeholders in line with performance goals.
• Highlight issues through feedback and recommend adjustments to workflows, protocols, and service levels based on customer requests to ensure consistent high-quality service while adhering to quality and compliance guidelines.

Qualifications Required for American Express:

• Minimum educational requirement: 10+2 in any workstream.
• Preferred Qualifications:
  • Minimum of one year of experience in an international voice process.
  • Outstanding communication skills.
  • A graduate degree in any field is ideal.

Benefits at American Express:

• Competitive starting pay.
• Bonus rewards.
• Financial and retirement assistance.
• Comprehensive health care, dental, optical, life, and disability benefits (based on location).
• Flexible working arrangements (onsite, virtual, or hybrid) depending on job and business needs.
• Generous paid parental leave policies (based on location).
• Free access to global onsite wellness centers with medical professionals (based on location).
• Access to free and private counseling through the Healthy Minds initiative.
• Opportunities for training and career growth.

Selection Process:

Candidates will undergo a virtual/telephone interview and a shortlisting/assessment test to determine advancement in the recruitment process. Selected candidates will be notified via registered email or mobile number.

Work Experience:

Relevant work experience is necessary for these positions. Candidates with no experience or those with less experience are also encouraged to apply.

Application Procedure –

Applying via the official website or the URL below is how candidates can apply for the position of Customer Service Associate.

✅1. Click here to complete the Application Form Online for American Express, Remote Jobs for Freshers: Customer Service Associate.