📢 TCS is hiring for Customer Service & Research Intern roles! Work from home & office options available. Apply before April 1, 2025!
Tata Consultancy Services (TCS) Recruitment 2025 – Apply Online for Customer Service Representative & Research Intern Posts
Tata Consultancy Services (TCS) is hiring for multiple positions, including Customer Service Representative (Voice and Chat Process) and Research Intern roles. Interested candidates can apply online on or before April 1, 2025. Below are the details regarding vacancies, eligibility, selection process, salary, and application procedure.
TCS Recruitment 2025 – Job Details
Available Positions & Number of Vacancies:
- Customer Service Representative (Voice and Chat Process)
- Research Intern
Job Location:
- Customer Service Representative: Noida
- Research Intern: Hybrid model (Work from Home & Office) across India
Total Vacancies:
- Multiple vacancies available
Roles & Responsibilities
Customer Service Representative (Voice and Chat Process)
- Respond to customer queries via email, phone, and chat
- Provide information on company products, campaigns, and services
- Handle complaints, claims, and resolve customer issues
- Maintain customer records and update information in the system
- Address grievances and queries within the stipulated timeline
Research Intern
- Conduct research and design solutions for industry challenges
- Develop prototype solutions using industry-scale data
- Publish research papers in top-tier conferences and journals
- Stay updated with emerging industry trends and technologies
- Contribute to the development of tools and products
Salary Details
- Customer Service Representative: ₹32,500 per month (approx.)
- Research Intern: ₹21,600 per month (approx.)
(Note: Salaries are approximate and may vary based on company policies and location.)
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Eligibility Criteria
Age Limit:
- Minimum 18 years (No upper age limit specified)
Educational Qualifications:
- Customer Service Representative: 12th pass or graduate in any discipline with a minimum of one year of experience
- Research Intern: Graduate degree in any discipline
For more information regarding academic qualifications, please check the advertisement at the end. If you do not have a graduate degree, click here for job openings based on 10th/12th qualifications.
Required Skills:
- Excellent verbal & written communication in English
- Strong typing and data entry skills
- Proficiency in computer applications
- Ability to handle customer interactions professionally
- Strong problem-solving and analytical skills
Selection Process
Candidates will be selected based on:
- Shortlisting / Assessment Test
- Telephonic or Field Interview
Shortlisted candidates will receive notifications via email or registered mobile number.
Work Experience Requirements
- Customer Service Representative: Minimum one year of relevant experience required
- Research Intern: Freshers can apply (No prior experience needed)
How to Apply
Interested and eligible candidates must apply online through the official website before April 1, 2025. Applications submitted via offline mode will not be considered.
Click Below to Apply Online:
Click Here to Apply Online for Customer Service Representative (Voice and Chat Process)
Click Here to Apply Online for Research Intern
Important Notes:
- No application fee required – TCS does not charge any fee for job applications
- Beware of Job Scams – TCS never asks for money for interviews or job offers
- Incomplete or late applications will not be accepted
Apply now and take your career to new heights with TCS Recruitment 2025!
Best of Luck
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